Contact us
We’d Love to Hear From You
Have a question about your order, our products, or upcoming events? Reach out anytime—we’re here to make skincare simple, approachable, and tailored to you.
You can find our most frequently asked questions just below with a full faq here.
Do you ship across Canada?
Yes! All Técare products ship from Ottawa to anywhere in Canada. Orders are processed quickly, so you can start enjoying your skincare routine sooner.
What’s your return policy?
If the product is not right for you, we accept returns within 30 days of purchase. The product must be at least ⅔ full without any signs of dilution or tampering. Contact us for a smooth, hassle-free process.
How long does shipping take?
Orders typically arrive within 2-5 business days, depending on your location.
Do you ship outside Canada?
No, we ship only within Canada.
Plus, follow along for tutorials, live pop-up announcements, and skincare tips from Ottawa and beyond on our socials.
Get in touch
Fill out the form below and we’ll reply within 1–2 business days.
